METRIDATA INSIGHTS · ARTICLE ARCHIVE
WhatsApp, bulk SMS, Google and Facebook ads, and other ways to reach customers online in Kenya and across Africa
Google’s AI Mode has been live in Kenya since August 2025, and AI answers are cutting clicks on informational searches. Here is what the data shows and six…
Paying you through M-Pesa does not mean a customer agreed to promotional SMS or WhatsApp messages. Here is what recent ODPC decisions say, and a one-week cleanup for…
From 1 October 2026 Meta starts charging for service replies on the WhatsApp Business Platform. Here is who it affects, what it could cost in Kenya, and five…
Not sure whether you need a website, a lead system, or full-stack growth support? Here’s how to tell which of Metridata’s three growth packages actually fits where your…
High occupancy through Booking.com and Expedia can still mean thin margins. Here’s what OTA commission actually costs Kenyan hotels and guesthouses, and how to shift more bookings direct…
SMS still gets a 98% open rate and works without internet. Most Kenyan businesses use it badly anyway. Here’s what bulk SMS actually costs in 2026, the compliance…
A step-by-step guide to using WhatsApp Business to find leads, follow up with prospects and close sales for your Kenyan business in 2026.
Kenya’s economy is growing, but a divide is forming between businesses that have built digital tools into how they work and those still running on legacy processes. The…
You have a website. You post on social media. You’ve even run a few ads. So why are your best leads still coming from referrals, and why is…
Google My Business (now Google Business Profile) is the single most impactful free marketing tool for Kenyan businesses. Here’s the complete setup and optimisation guide to get your…
The Kenyan real estate market is competitive and increasingly digital. Here’s why most agents and developers get visibility but not inquiries — and the system that fixes it.…